performance about cr Virgin Media
>> WHAT WE'RE GOING TO DO THIS YEAR
Complete the implementation of our CR data management system
Complete benchmarking through the BITC CR Index
Fast forwarding to the year ahead, as our CR programme develops we'll be able to find better, more quantifiable and effective ways of articulating our progress to you.
In some areas we've already got some good data to enable us to begin measuring our performance, while in others it can be pretty patchy. So, we've introduced a new data management system, working with credit360, to improve the reliability, robustness, auditability and effectiveness of all of our CR data management.
We've started off by focusing just on the social and environmental aspects of our CR profile where the data is relatively mature and collectable. In parallel, we're developing our understanding of how we can do this in other areas and make the results meaningful to the business.
We also intend to take part in this year's BITC 'CR Index' benchmarking process which we think will serve as another useful means of identifying gaps in the management, reporting and data management required to demonstrate improved CR performance.
