We want to help you reach the right people as soon as possible. Please check carefully below to find the right contact for you.
For broadband, TV and home phone
Existing customers 0345 454 1111 (or 150 free from your Virgin Media landline)
For mobile and mobile broadband
Existing customers 0345 6000 789 (or 789 for a maximum of 10p from your Virgin Media mobile)
For new customers (sales)
New customers 0800 052 2525
Press and industry analyst enquiries
The Press Office contact details are for media and analysts only, and we’re not able to help with any customer enquiries. The quickest way to get your issue sorted is via Help and Support, or by phoning one of the numbers above.
To keep up to date with the latest news and views from the Virgin Media press office, follow us on Twitter: @VirginMediaCorp.
For Virgin Media press and industry analyst enquiries only, email the Communications Team or call +44 (0)333 000 2900. If you are contacting the team out of hours then send an email and we’ll get back to you. We check this email regularly so you’ll get a swift reply.
For Virgin Media sustainability team please contact: