billing-payments customers contact Virgin Media
There are 3 easy ways to get in touch
You could save yourself a phone call and try our online help first.
Still need to talk to the team?
Call 150 from your Virgin Media Phone. It's absolutely free.
Or call 0845 454 1111 from any other phone line.
For details about how much it costs to call our team, visit our website at virginmedia.com/callcosts
Just click here to email us. We'll do our best to get back to you within 48 hours.
It's not as quick, but if you'd prefer to send us a letter, you can write to us at:
Billing and Payments,
Virgin Media,
PO Box 333,
Matrix Court,
Swansea.
SA7 9ZJ
So we can get back to you sooner, let us know details like your account number, address and contact number when you get in touch.
