Moving home with Virgin Media

Here’s everything you need to know if you're moving home and want to take your Virgin Media services with you.

Check your address

Check your address

Use the postcode checker to make sure Virgin Media is available at your new address.

Keep or change your package

Keep or change your package

Keep your package the same or change things up for your new home.

Tell us when you plan to move

Tell us when you plan to move

Get in touch so we can get everything ready for your move in.

Set up your services

Set up your services

Ultra-fast set up with our QuickStart self-install. If you need an engineer, we’ll let you know.

You’ll need to let us know

Your move out date

Your move out date

Your move in date

Your move in date

If you have any accessibility needs

If you have any accessibility needs

If you want to keep or change your existing package

If you want to keep or change your existing package

Before you book

We’ll apply a transfer fee to your next bill which covers the cost of moving your services to your new address

We’ll apply a transfer fee to your next bill which covers the cost of moving your services to your new address

Your contract will stay the same unless you decide to change your package

Your contract will stay the same unless you decide to change your package

Check if Virgin Media is available at your new address, then chat to us online to book your move

Check if Virgin Media is available at your new address, then chat to us online to book your move

Moving options for students

Moving options for students

Whether you’re home for summer, moving somewhere new, or finishing up your studies to head elsewhere — we can help.

Moving home with Virgin Media FAQs

Not sure what you need to do when you’re moving home? Want to know how moving can affect your Virgin Media services? Get the answers to all your questions here.

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