We’ve been made aware that some of our customers have been sent a fake e-mail message that appears to come from us asking for various personal details.

If you receive this message disregard the email and delete it. Under no circumstances reply providing any personal details.

This is an email scam (often referred to as 'phishing') where fraudsters send out an email that appears to come from a legitimate business trying to fool customers into supplying them with personal, financial or other private information.

The fake emails have been sent to customers that have ntlworld.com, virgin.net and blueyonder.co.uk email addresses.

Fake email message copy:

@NTLWORLD.COM

Subject: Confirm Your ntlworld.com Webmail Account
From: The Island.net Webmail Technical Support.

Dear Valued ntlworld.com Account User,

We are currently performing a maintenance on our database.

We intend upgrading our ntlworld.com Email Security Server for better online services.

In order to ensure you do not experience service interruptions, Please you are to Forward your information to our Technical Support center immediately.

Check out your new features and enhancements with your new and improved Webmail.island.net services, To enable us upgrade your island.net Account for better online services, please you are therefore implored to furnish us with the informations given below to avoid any unwarranted predicament with the webmail team.

REQUIRED INFORMATIONS:

------------------------

FULL NAME:
USER EMAIL:
USER PASSWORD:
DATE OF BIRTH:

You are to forward the following informations to our Technical Support center.
We apologize for the inconvenience this may cause you.
We assure you more quality service at the end of this maintenance.

We understand that, you need to be certain, your personal information will be secure we take safeguarding your personal information very seriously.

===================================

Thank you for using ntlworld.com Account.
ntlworld.com is empowerd by MICROSOFT WINDOWS LIVE.
Notification Code: WWP2H77JJAJ.

@BLUEYONDER.CO.UK

Subject: An Important Notification !
From: \"Virgin Media Center\"
Date: Sat, August 23, 2008 5:29 am
To: gypsyskiss@blueyonder.co.uk
Priority: Normal
Options: View full header | View printable version | Add to addressbook | Block sender | Add sender to allow list

Dear Customer:

We apologize if u had any trouble accessing our services. In the last month we have worked day and night, for the improvement of our services. We want to do our best, and make it as simple as possible for us, but especially for you, our valued customer. From the beginning of this year we have had a big number of solicitations and because of this it was necessary to replace the old database server with a new one, which has the information about our new clients, and where some of our clients are going to get moved. Please verify your information in next 48 hours and help us avoid the lock-out of your services. We require all old accounts to verify their information on file with us. To verify your account details now, please visit our secure server webform by clicking the hyperlink below:

https://www.virginmedia.com/update/info/myaccount

Thank you for using virgin.net Account.
virgin.net is empowerd by MICROSOFT WINDOWS LIVE.
Notification Code: WWP2H77JJAJ.

Published on 14 Dec