customers

Annex

Terms and conditions for your residential customer service agreement

D Using our Services

1. “You are responsible for the way the services are used. You must not use the services to do any of the following acts or allow anyone else to use the services to do such acts…

(c) Perform any illegal activity”

3. “You agree to take responsibility for all liabilities, claims and losses which are in any way connected with misusing the services supplied to you under this agreement, or with getting our services without our permission, and to fully repay us if we suffer any costs or losses of this kind. This also applies if you do not meet your responsibilities under this section D.”

4. “If you misuse the services or get services from us without our permission, or do not meet your responsibilities under this section D, we will be entitled to suspend the services or to end this agreement.”

I Suspending our services

1. “We may suspend any or all of the services immediately without notice if:

we believe that you or another person at your home have committed, or may be committing, any fraud against us or against any other person or organisation by using the services or equipment (or both);”

07-07-2011