index customers webspace Virgin Media
As part of your Virgin Media broadband or dial-up subscription, Virgin Media provide you with 55MB (Megabytes) of webspace free of charge. This webspace can be used for your own website as well as storing your pictures and files.
To access your webspace you will require the following information
| Webspace and FTP settings | |
| Homepage: | http://homepage.ntlworld.com/user.name |
| FTP upload address: | upload.ntlworld.com |
| User name: | your virgin media internet username, e.g. user.name |
| Password: | your virgin media internet password, e.g. s123456789 |
Don't know your password? Get help here
Files are transferred to and from your webspace using a process called FTP (File Transfer Protocol).
To make accessing your webspace easier we recommend using the Virgin Media FTP browser powered by Terrapin. This easy to use, intuitive browser makes accessing your ntlworld webspace (and any other webspace) very easy. Our FTP service is available to use on a trial basis free of charge for 30 days.
After this time, you'll need to pay a one-off fee of £19.99 to continue using the program. The service is currently available to users of Windows PCs.
If you are a Mac user we suggest you try Fetch, available from www.fetchsoftworks.com or Transmit, available from www.panic.com/transmit.
To download the Virgin Media FTP service click here. This should take less than 30 seconds if you are using a Virgin Media broadband connection, or just over 4 minutes. Click here to find out more about Virgin Media broadband.