This section gives you some hints and tips on how to make the most of your dial-up service
Check to see if your computer is dial-up ready - most are.
Follow these steps to get online for the first time.
How to set up your web browser for maximum efficiency.
Quick and easy steps to keep your computer working smoothly.
Change the page that displays when you open the browser.
Change your email account password using Selfcare.
What to do if you’ve lost your Internet connection.
Connect a new computer to Virgin Media using our basic guide.
This is a username or password error. Click here for guidance.
Click here for a step by step guide to getting reconnected.
More advanced users may want to know the Virgin Media ISP settings.
Report suspicious activity and inappropriate contact towards a young person online.
