If your email address ends in @ntlworld.com, this section is for you.
Your email address is stored in a mailbox, which is a storage area on our email servers.
You can assign up to 15 different email addresses to a mailbox, although email sent to any of those addresses will all be delivered to the same mailbox and will be downloaded by your email software at the same time.
Your mailbox works a bit like a letterbox. So if you take the example of the Smith family, there is one letterbox in the front door. Any letters addressed to Mr Smith, Mrs Smith, or their son John Smith, all come through the same letterbox, and end up in a pile on the floor.
The Smith family would then sort through the pile of letters and give each letter to the person that it was addressed to.
Creating new email addresses
To create additional email addresses for your account using Selfcare, click here.If you want to use a newly created email address with email software like Outlook Express or Mail for Mac, you can. Just follow the set up instructions for your software below:
- Setting up Outlook Express 6
- Setting up Windows Mail for Vista
- Setting up Mail for Mac OS 10.3
- Setting up Mail for Mac OS 10.1 and 10.2
An alternative to using email software, like the ones above, is to use webmail. Webmail does not require email software – you simply need a web browser. Sign in to webmail here for more details.
