help

Using email

This section shows you how to manage the messages, address book and security of your email account.

Sending and receiving emails

Writing and sending a message

Here’s how to get started with email.

Sending an attachment

How to send attachments via your Virgin Media email.

Receiving a message

Includes how to reply, forward and delete messages.

Opening an attachment

How to open an attachment and ensure you stay safe.

Auto reply to mail

Good for managing email during absences (@ntlworld addresses only).

Managing your email

Organising your email.

Store your emails where you can find them!

Auto directing email into folders

Automatically divert emails into selected folders.

Personalising Outlook Express

Take control of email alerts and other useful settings.

Your e-mail account

Access your e-mail account regularly to retain access to it.

How to...

Import email messages

Move all your old messages to your new account.

Maximise security

Tips on how to keep your email account secure.

Report offensive mail

...and other unwanted material, like junk mail/spam.

Email help sections

Managing your address book

Adding an email address to your address book

Store your email contacts in one place.

Importing an address book

How to import an address book from another email program.

Exporting an address book

How to backup address books onto your computer.

Which types of address book can I import and export?

A list of compatible types.

Importing or exporting address books or business cards

...using Outlook Express.

Hints and Tips

Setting up an email signature

How to add your contact details automatically to each email.

Keyboard shortcuts

Clever shortcut keys you can use in Outlook Express.

Broadband help sections

22-08-2008