About webmail
Logging in to webmail
Addresses
Folders
Messages
Options
About webmail
Webmail is a way of checking your email from anywhere you connect to the internet, just like other web-based email services.
You can read emails sent to your normal email address, send email, save email addresses and set up automatic replies, and it has lots of other useful features to help you keep track of your email when you are away from your main PC.
If you also log on to your email via Outlook or Outlook Express, these programs download all of your email from webmail inbox onto your computer. If you do not want to download them onto your PC, you can delete them in webmail. Once you have downloaded your email from webmail to your own PC, your webmail inbox is cleared out and ready to receive new messages.
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Logging in to webmail
To log in to webmail:
- enter your full email address into the first box
- enter your password into the second box
- click on "sign in"
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Addresses
You can create an address book to keep track of your e-mail addresses. In addition, you can create shortcuts to avoid entering full e-mail addresses multiple times.
To work with your addresses:
From the main menu, click Addresses. The Addresses page appears.
Creating an address
Shortcuts or aliases are short text strings that allow you to avoid entering full e-mail addresses multiple times. For example, instead of always writing out richard.branson@virginmedia.com you can enter the Nickname Richard in the address field of the Compose page.
To create an address:
- 1. On the Addresses page, click Create Address. A form for entering new address names appears.
- 2. Enter the new address information.
- 3. To add additional data, click Add More Information and fill in the fields.
- 4. Click Save. The address is created.
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Creating an address list
By creating an address list, you can create a shortcut that refers to many addresses at once. You can build lists from stored addresses, addresses that are not stored, shortcuts, and other lists.
The following is an example of an address list:
list name = Coffeegroup
- joe@virginmedia.com
- sue@ntlworld.com
- meg@blueyonder.co.uk
When you compose a message and put Coffeegroup in the To field of the Compose page, the e-mail message goes to all three users at once.
To create an address list:
- 1. On the Addresses page, click Create Address. A form for entering new address names appears.
- 2. In the First or Last field, enter the name of the address list.
- 3. In the Email field, enter the e-mail addresses you want in the list, separated by commas.
- 4. Click Save. The address list is created.
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Modifying an address
To modify an address:
- 1. On the Addresses page, go to the address you want to edit and click the icon in the Edit column.
- 2. Change the address information.
- 3. Click Save. The address is modified.
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Deleting an address
To delete an address:
On the Addresses page, go to the address you want to delete and click the icon in the Del column. The address disappears. back to top
Using the address book to send a message
To send a message using the address book:
- 1. On the Addresses page, click the nickname you want to send a message to. The nickname appears in the To: field of the Compose form.
- 2. Fill in the subject line and message.
- 3. Click Send. The message is sent.
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Folders
You can use folders to organise your messages.
To work with folders:
From the main menu, click Folders. The Mail Folders page appears.back to top
Creating a folder
To create a folder:
- 1. On the Mail Folders page, click Create Folder. A form for the new folder appears.
- 2. Enter the folder name.
- 3. Click OK. The folder is created.
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Change the name of a folder
To change the name of a folder:
- 1. On the Mail Folders page, go to the folder you want to edit and click the icon in the Edit column. The folder form appears.
- 2. Change the folder name.
- 3. Click OK. The name of the folder is modified.
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Deleting a folder
To delete a folder:
- 1. On the Mail Folders page, go to the folder you want to delete and click the icon in the Del column.
- 2. Click OK to confirmation folder deletion. The folder disappears.
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Viewing folder messages
To view folder messages:
- On the Mail Folders page, click the name of the folder you want to view. The mail messages in that folder appear.
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Messages
To view messages:
- From the main menu, select a folder. The messages appear on the selected folder page.
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Reading a message
To read a message:
- On the selected folder page, go to the message you want to read and click the link in the From column.
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To move or delete a message:
- 1. On the selected folder page, click the check box to the left of the message.
- 2. Do one of the following:
- To move the message, go to the Move To drop-down list and select the folder.
- To delete the message, click Delete.
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Sorting messages
To sort messages:
On the selected folder page, click the column head for the method you want to sort by:
- New--Sorts messages by read and unread status.
- From--Sorts messages alphabetically by sender.
- Date--Sorts messages by date.
- Subject--Sorts messages alphabetically by subject.
- Size--Sorts message by size.
- To reverse the sort order, click the column head again.
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Searching for a message
To search for a message:
- 1. From the main menu, open a folder. The folder appears.
- 2. Click Find Message. The Find Message page appears.
- 3. Enter the word or phrase that you want to search for.
- 4. Select the type of search you want:
- Search From/To and Subject fields only--Searches the From, To, and Subject fields for the specified word or phrase. Search entire message--Searches the entire message for the specified word or phrase.
- 5. Do one of the following:
Select the folders that you want to search.
Select Search all folders.
NOTE: If you do not select a folder, webmail automatically searches the inbox.
- 6. Click Find Message. The Find page appears with a list of messages that contain the word or phrase you want.
- 7. Do one of the following:
In the From column, click the message you want to read.
In the Folder column, click the folder you want to view.
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Creating a message
To create a message:
- 1. From the main menu, click Compose.
- 2. The Compose page appears.
- 3. Fill in the To, CC, and BCC fields with the full e-mail addresses or address book nicknames of the people you want to send the message to.
- 4. Fill in the subject field.
- 5. Enter the text of the message.
- 6. Click Save Draft to save the message or click Send to send the message.
- 7. The message is created.
NOTE: If you want to send an HTML file, send the file as an attachment.back to top
Adding an attachment to a message
To add an attachment to a message:
- 1. On the Compose page, click Browse.
- 2. Select the filename of the file you want to attach to your message.
- 3. Click Attach. The attachment is added.
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Checking spelling in a message
- To check spelling in a message: 1. On the Compose page, click Spell Check.
- A form with an entry field for each misspelled word appears.
- 2. To change a word:
Click the question mark button to the right of the field to open a popup window that displays correction options. Click the correction you want, and click Update.
- 3. When you finish replacing misspelled words, click Save and Close. You are returned to the Compose page.
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Options
You can use the Options forms to customise various mail options, including e-mail signature and display.
To set user options:
- From the main menu, click Options. The Mailbox Options page appears.
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Setting personal information
How to set personal information
You can specify your organisation name, e-mail address, and reply address settings.
To set personal information:
- 1. Go to the Mailbox page (from the main menu, click Options and select Mailbox).
- 2. On the Mailbox page, go to the Personal Information section and fill in the following fields:
Name--Enter your name.
Reply Address--Enter the e-mail address to which you want replies sent.
- 3. Click OK. Your personal information is set.
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Creating a signature
You can create a signature to attach to the end of each e-mailed message.
To create a signature:
- 1. On the Options page, go to the Signature tab and enter the signature text you want.
- 2. To attach your signature to all outgoing messages, select the "Check to have the message below appended to all outgoing messages" checkbox.
- 3. Click OK.
When you create a message on the Compose page a checkbox indicates that your signature will be attached to the message you are composing. To disable your signature for a particular message, uncheck the Message Append checkbox.
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Setting the browser display
You can customise the display of windows in the browser.
To set the browser display:
- 1. On the Options page, go to the Display tab and select the viewing style you want:
Frames--Overrides the automatic selection, and sets frame viewing.
No Frames--Overrides the automatic selection, and sets no frame viewing.
- 2. Click OK. The browser display is set.
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Setting message display
You can control the maximum number of messages that can be displayed per page and the width (in characters) of the space in which messages can be read.
To set the way you want messages displayed:
- 1. On the Options page, go to the Display tab and specify the values for the following options:
Messages per Page--Select the number of messages you want displayed, from 10 to No Limit.
Line Width--Select the line width (in characters), from 64 to 132.
- 2. Click OK. The message display is set.
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Moving messages
You can select whether you want messages moved to the selected folder automatically or manually.
To select the way you want messages moved:
- 1. On the Options page, go to the AutoJump option and select the folder selection method you want:
Off--Prompts for folder selection confirmation before message are moved to the selected folder.
On--Automatically moves messages to the selected folder.
NOTE: This option is available only with browsers that support JavaScript.
- 2. Click OK. The method for moving a message is selected.
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Automatically forward a message
You can select whether you want your messages forwarded to one or multiple addresses.
To forward a message:
- 1. Go to the Rules page (from the main menu, click Options and select Rules).
- 2. On the Rules page, go to the Forwarding Addresses option and enter the addresses to which you want to forward your mail. Enter one address per line.
- 3. In the Forwarding Setting section, select the forwarding method you want:
Disabled--Disables the forwarding option.
Forward and keep a copy--Forwards the message to the specified address and keeps a copy.
Forward, then discard--Forwards the message to the specified address and then discards the message.
- 4. Click OK. Message forwarding is set.
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Displaying message headers
You can control the way headers are displayed when messages are being read.
To select the type of message header you want displayed:
- 1. On the Options page, go to the Message Header option and select the message header display information you want:
Basic--Displays sender, date, recipient, and subject. Hides header routing and priority information.
Full--Displays all message headers, which may be useful for tracing messages.
None--Disables all message headers.
- 2. Click OK. The message header information display is selected.
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Formatting message replies
You can control how the text of an original message is included when you reply to or forward it.
To select the format of reply messages:
- 1. On the Rules Options page, go to the Replying to Messages field and select the text indicator you want: Separator--Marks the beginning of quoted text with a full line of bars. symbol--Adds the > symbol on each line of quoted text. None--Does not use indicators for included message text./li>
- 2. Click OK. The format of the reply message is selected.
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Confirming sent messages
You can control whether you receive confirmation that a message has been sent.
To confirm sent messages:
