Use your common sense
General vigilance is your best weapon. Risks are out there, so only trust people and sites you know.
Install anti-virus
Viruses are everywhere so install anti-virus software which will constantly update and protect your computer. Virgin Media PCguard includes anti-virus software and is free for Virgin Media customers.
Monitor your kids' internet use
Keep your computer somewhere where you can see what your kids are doing. Make sure you have Parental Control software and learn more about the risks to kids.
Use spam controls
Make sure you have spam controls on your email. Virgin Media have automatic spam filters on all emails sent to Virgin Media email addresses.
Use a firewall
Broadband connections allow others to come and take over your computer if you don't use a firewall.
Be suspicious of scams
Many scams circulate over the internet and are often a way of getting you to hand over your personal details and take your money.
Don't download files or emails
Be suspicious of all emails or downloads that people send you unless you know where they are from and they look genuine.
Keep your computer in good shape
Ensure your software is up to date, back up your data and upgrade your computer periodically.
Block Spyware
Spyware (also known as Adware or Malware) can infect your system monitoring what you do. You should install and use an anti-Spyware programme to clean this up regularly.
Don't give out your personal information
'Phishing' is a new internet phenomenon where a site or service pretends to be an established legitimate business in order to con people into giving away their private information.
