Getting started - Broadband - National - Help

First things first… this section helps you set up your broadband service.

Double check you’ve got all the bits you need from us.

What you need on your PC and/or Mac to get broadband connected.

Some advice on what to look forward to with your broadband.

First time? We’ll help you set up, step by step.

Make sure your web browser is set up for Internet access.

Make sure your email client is set up.

A guide to the hardware and software we can support.

How to get the latest drivers.

If you're looking for help with your Virgin cable service, click here to go to our help section.

No worries. We’ll get you back on track. Click here for help.

help