help

Package contents - what you get

Here’s a list of what you should have received as part of your broadband package:

  • Netgear DG834G wireless router
  • ADSL filter – connects the router and your telephone to the main telephone wall socket
  • Yellow Ethernet cable (RJ45) – connects your computer to the router (only if you’re not using a wireless connection)
  • Grey telephone cable (RJ11) – connects the router to the ADSL filter
  • Power supply unit
  • Wireless Set-up CD
  • Vertical stand

If any of the contents listed above are missing or faulty, please contact technical support.

Click on Setting up your router for details on how to set up your connection.

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If you're looking for help with your Virgin cable service, click here to go to our help section.

12-01-2009