help

Using broadband

Hints and tips on how to make the most of Virgin Media broadband

Optimising your Broadband

Getting the most from Broadband

Get the fastest surfing speeds.

Optimising your web browser

Set up your web browser for maximum efficiency.

Optimising your computer

How to keep your computer working smoothly.

Security options

Maximising security

Find out about security options for your computer and the router.

Changing the wireless network password

Change the password at any time.

Changing the router password

Change your router and email account password.

Changing your setup

Connecting a new or upgraded computer

...to the Virgin Media router.

Changing your home page

Change the page that displays when you open your web browser.

Looking for cable help?

If you're looking for help with your Virgin cable service, click here to go to our help section.

My Virgin Media

National broadband help sections

What do I do if I lose my password?

No worries. We’ll get you back on track. Click here for help.

20-01-2009