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Virgin Media Mail for mobile browser lets you access your Virgin Media Mail account from your mobile phone. Just enter http://email.virginmedia.com in your phone's web browser to log in to your account.
Virgin Media Mail for mobile browser offers a number of cool features:
Each phone and mobile provider has a different way of letting you view websites like Virgin Media Mail. Here are some general instructions that will help you access your Virgin Media Mail account from your mobile phone:
Virgin Media doesn't charge you to access your Virgin Media Mail account from a mobile phone, but depending on your service plan, you may be charged by your wireless provider. Check with your provider for more information about fees associated with accessing the Internet from your mobile phone.
Virgin Media Mail for mobile browser interface is now available in many different language settings, including:
As long as the language you'd like is in the list above, the Virgin Media Mail mobile browser interface will match the same language that your Virgin Media Mail account is already set to. To change the language view in your Virgin Media Mail account:
Your account interface will appear in the language of your choice after you click Save Changes. Remember, your account's display language doesn't affect the language in which your messages are sent and received.
Virgin Media Mail for mobile browser works with most phones that meet the minimum requirements. In general, you can expect your phone to work - just try it out!
These are minimum requirements to access Virgin Media Mail for mobile web browsers:
Logging in to your Virgin Media Mail account from the mobile interface is the same as logging in from your computer. If you send a message from your mobile phone, it will appear in Sent Mail when you log in from your desktop computer, and vice-versa.
Keep in mind that messages you view in Virgin Media Mail for mobile browser are only marked as Read when you open each individual message. If you look at the full conversation (snippets from multiple messages), none of the messages will be marked as Read.
You can easily access Virgin Media Mail whenever you need to by creating a bookmark in your mobile phone's web browser. Check out the steps below for general instructions on bookmarking mobile web pages. If you still aren't sure how to create a bookmark on your phone, check your user's manual.
Here's how to create mobile bookmarks (sometimes called a Favorite or Shortcut)
Most phone models are printed underneath the battery, and you can also check your phone's user's manual. Depending on when you purchased your phone, you might be able to look up the model number on your mobile service provider's web site.
There are a few different ways to access the URL contained in the text message, depending on what kind of phone you're using. Often times, you can just click the URL in the message and go straight to the web site.
If the URL in your text message isn't hyperlinked, scroll through your phone's menu and select the option to go to the URL. If your phone doesn't offer this functionality, you can manually enter the URL in your web browser.
Here are some general instructions on how to enter the Virgin Media Mail URL in your web browser:
A number of things can cause login problems on Virgin Media Mail for mobile browser. If your phone meets the minimum requirements but you're still experiencing difficulties logging in to Virgin Media Mail, check the list below for solutions to some common problems.
For device-specific problems that aren't related to Virgin Media Mail or Virgin Media, we recommend contacting your mobile provider or phone's manufacturer directly.
There are a few common reasons why Virgin Media Mail users sometimes have trouble entering their passwords on the Virgin Media Mail login page:
Some phones display an "Invalid certificate" or "Could not verify domain" message when attempting to connect to Virgin Media Mail. This may mean that your phone doesn't meet the minimum requirements needed to access Virgin Media Mail for mobile browser.
Treo 600 Users : If you receive an error that says: "Invalid certificate (unknown error). Display this page anyway?", click "OK" to continue. You'll then be able to access Virgin Media Mail. The Treo 600 doesn't recognise newer security certificates used by Virgin Media Mail for mobile.
Sprint Sanyo Users : If you receive a message that says: "Exit from SSL mode", click "OK" to continue. You'll then be able to access Virgin Media Mail for mobile.
If your phone meets the minimum requirements but you're still experiencing difficulties logging in to Virgin Media Mail, check the list below for solutions to some common problems.
I get a '502 bad gateway' error when I go to Virgin Media Mail from my mobile browser..
I get a 'page too large' error when I go to Virgin Media Mail from my mobile browser..
I get a security / certificate error when I go to Virgin Media Mail from my mobile browser.
I received a message that says 'Error_ Connection to Server Lost.'.
I'm not directed to the Virgin Media Mail mobile browser interface on my mobile phone. Why?
When I log in to Virgin Media Mail from my mobile browser, it says my password is incorrect..
Some phones may display a cookie error when trying to sign in to Virgin Media Mail. If this happens:
For device-specific problems that are not related to Virgin Media Mail or Virgin Media, we recommend contacting your network provider or phone's manufacturer directly.
We've heard from some users who've had trouble accessing Virgin Media Mail from their mobile browser using a Motorola RAZR. We're working with Motorola to fix the problem, but in the mean time, here's how you can access Virgin Media Mail from your RAZR:
If your issue is not related to Virgin Media Mail or Virgin Media, we recommend contacting Motorola directly.
If you are directed to the standard Virgin Media Mail interface when accessing your account on your mobile phone, visit http://mail.virginmedia.com. Otherwise, you should reach Virgin Media Mail for mobile browser interface at http://virginmedia.com.
If navigating to http://mail.virginmedia.com doesn't resolve this issue, make sure that your mobile phone meets the minimum requirements needed to access Virgin Media Mail for mobile browser.
Your Inbox doesn't refresh automatically in Virgin Media Mail for mobile browser, so you may not see when new messages arrive. To check for new mail on your mobile phone, click Inbox at the bottom of the page. This refreshes your Inbox, showing you any new messages that have arrived since you logged in.
Your phone is directing you to Virgin Media Mail's basic HTML view.
If you'd like to use Virgin Media Mail for mobile, just visit http://virginmedia.com
You'll see this message if your phone loses its signal. Once your phone is able to pick up a signal again, visit http://virginmedia.com to log in to your Virgin Media Mail account.
For device-specific problems that are not related to Virgin Media Mail or Virgin Media, we recommend contacting your network provider or phone's manufacturer directly.
Some phones display a"502 bad gateway" message when attempting to connect to Virgin Media Mail. Please check that your phone meets the minimum requirements to access Virgin Media Mail. If your mobile phone meets the minimum requirements, and you still continue to experience the same error message, we recommend that you contact your mobile service provider for more information.
If you sent yourself a text message with the Virgin Media Mail URL and it never arrived, you can try sending it again. If you still aren't able to receive the message, navigate to http://virginmedia.com in your mobile web browser to access Virgin Media Mail on your mobile phone.
Sometimes your phone's web browser will ask if you want to fetch or go to a certain web page when you sign in to Virgin Media Mail. The message might say something like: Fetch redirected page? or Continue to http://mail.virginmedia.com?. Click Yes or OK to continue - this message is just part of the login process on some phones.
Most mobile devices don't have high speed access to the internet, so access to Virgin Media Mail from your mobile device is likely to be slower than it is from your desktop.
Some newer phones have high speed internet access, which can improve the speed of any mobile website you visit. Also, you will likely have faster access when your phone signal is strongest.
Some phones display a "Page too large" message when attempting to connect to Virgin Media Mail. If this happens, please visit http://mail.virginmedia.com instead of http://virginmedia.com or http://email.virginmedia.com.
If you still can't get to Virgin Media Mail, make sure that your mobile phone meets the minimum requirements needed to access Virgin Media Mail for mobile browser.