help

Access settings

To set-up your standard webspace service and use it for the first time, simply login to My Virgin Media and follow the steps.

There is more information about this process in the general Selfcare section.

You cannot create a site based on an alias with an underscore or a full stop in it, as these are invalid characters in DNS. You cannot create a site based on an alias with a hyphen ("-") either.

The upload information for your site is as follows:

  • Hostname: ftp.pwp.blueyonder.co.uk
  • Username: "alias name"
  • Password: Your password, as chosen in Selfcare

Your website address is determined by which alias you apply for it on, and is of the format:

www."alias name".pwp.blueyonder.co.uk

You can use Microsoft FrontPage to upload to your webspace, or a simple FTP client. You can also have full use of the additional functionality offered by the Microsoft FrontPage Server Extensions on our service, up to and including FrontPage 2002.

All customers have up to 55MB of filespace on our servers to use with their new account.

If you wish your website to be able to be viewed without users needing to put a filename on the end of the address, ie:

http://www.pwp.blueyonder.co.uk

instead of:

http://www.pwp.blueyonder.co.uk/myfilename.html

You will need to call your initial (home) page one of the following:

  • index.html
  • index.htm
  • default.html
  • default.htm

When your webspace is setup, a default.htm file is created automatically. You may wish to overwrite this file with your own file, or just to remove it in order for your own pages to be viewable. You should be able to delete or overwrite this file using any FTP program, or if you call your home page index.html in FrontPage you can just overwrite it.

Changing your password

If you need to change (or have forgotten)filename on the end of the address, ie: your password, you can return to the web area of My Virgin Media section of our website and just set a new one. The username and password you should use when logging on is the same that you use to collect your e-mail.

For more detailed information on how to do this, click here.

31-03-2009