Help & info enhanced service

Get instant access to Help and Info

Simply click on the red button on Channel 999 to get instant access to the Help and Info menus.

When will this service be available?

It launches on Friday 14th May, and it will be available 24/7

Simply press the red button on channel 999

What does the service look like?

Does it cost to use this service?

No

Who should I contact if I can't access the service?

Call Virgin Media Faults on 151 (form a Virgin Media phone).