What is Selfcare?

This section is dedicated to information about what Selfcare is and how it works.

It includes introductory information about what you can do with Selfcare, and how to access it.

• What is Selfcare?
• What can I do with it?
• How do I access it?

What is Selfcare?

Put simply, selfcare lets you do more to take control of your Virgin Media account.

Selfcare lets you effortlessly manage aspects of your Virgin Media service, without needing to contact Customer Services or Technical Support.

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What can I do with Selfcare?

You can use selfcare to:

• Add extra mailboxes to your account, useful if you have family members who want their own separate e-mail facility.
• Create up to three e-mail addresses for each of your mailboxes.
• Set up and manage your Personal Web Pages, a place on the Internet that you can use to display your own website for the world to see!
• Upgrade your Virgin Media service to even faster speeds.

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How Do I Access Selfcare?

To log into selfcare, type http://selfcare.virginmedia.com into the address bar of your browser.

On the selfcare login page, enter your Virgin Media username and password as supplied in your welcome letter (unless you have already changed your password yourself), and click on the Go button.

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