The Chase (launches 24th May 2010)

When’s it on?

The programme runs between 5-6pm week days. The red button competition will run for the first 3 weeks (24th May – 11th June), and then will return for another 3 weeks later in the run (5-23rd July tbc).

What is the interactive service?

Competition.

What is the Competition prize?

Prize details will be give in the show.

When & where will the enhanced service be available?

Via the red button on channel 103 and 115, 117 and 118 (ITV1-4. but not +1 or HD channels).

How do you access the enhanced service and navigate?

Press the red button on channel 103/115/117/118 and then select The Chase from the menu.

What does the service look like?

How do you exit the enhanced service?

To exit the service, press the RED key or the BACK button on their remote control. Using the Arrows/OK button select Yes/No to leave the service.

Does it cost to use the enhanced service?

Yes – £1 to enter the competition.

Is any data collected from users of the enhanced service?

Yes – Prize winner’s initial, surname and telephone number are collected.

Contact Info

Who should I contact if I cannot access the service?

If you cannot access the Two Way TV menu, contact Virgin Media Faults on 151.

Who should I contact if I have any queries or issues once within the service?

If you have technical queries about the service, contact Two Way Media Customer Services on customerservices@twowaymedia.co.uk