Throughout Big Brother 8 all Virgin Media broadband customers will be able watch the action from the house via our 24/7 video stream. Find out more about Virgin Media’s great broadband packages here QUESTIONS? I am a Virgin Media broadband customer but I can’t see the stream. What’s wrong? You must be connected to the internet via your Virgin Media broadband modem. If you are connected to the internet at work or through a non- Virgin Media modem you will not be able to see the stream. If you are connected through your Virgin Media modem and you still cannot see the stream make sure you have the most recent version of Windows Media Player installed. You can download the most recent version of Windows Media Player here If you are still having trouble seeing the stream head to our video help page I am not a Virgin Media broadband customer. How do I watch the Big Brother stream? If you are not a Virgin Media broadband customer you will not be able to watch the live stream for free. Find out more about Virgin Media’s great broadband packages here Alternatively you can watch the stream for a one off fee of £7.99 at www.channel4.com