how-do-we-moderate-content yourspace guidesandrules Virgin Media

Your space

How do we moderate content on Your Space?

There are quite a few ways for you to get stuck into discussions, have a good old natter and make friends on Your Space. Whether it's on the unregistered Soundbites comment boards or the registered discussion forums, we welcome lively debate on all sorts of topics.

However, as a content provider, it falls upon us to make sure that this content is appropriate, and we take the view that some of the more 'iffy' topics require a higher degree of editorial integrity. For this reason, we moderate our user-generated content in two different ways.

Reactive moderation
Comments made on the majority of our Soundbites discussions are published to the board within 10 minutes. While this helps you to express yourself easily, it also means that we rely on you as users to be vigilant and report content to us that you feel is inappropriate.

Our trusty moderators will remove any posts or profiles that don’t follow our house rules or Terms and Conditions as soon as they are made aware of them, and persistent offenders may face further action.

Registered forums and profiles are also moderated in this way.

Pre-moderation
From time to time you may notice a Soundbites comment board change from reactive moderation to pre-moderation. This means that any posts made to this board will have to be approved by a moderator before they are published. Posts that don't follow the rules will be blocked and will not appear.

We do this with boards where we notice a high level of inappropriate content or disruptive behaviour, in order to ensure that the Soundbites boards remain an enjoyable experience for everyone concerned.

We will always make it clear that a board has been changed in this way.

Your space - guides and rules

Your space is the new home for the Virgin Media community. How it works:

Soundbites: the new Have your say unregistered comment boards. Share your views instantly on the topics of the day.

Sports discussions: the new discussion forums where you can register, get yourself a screen name, then start or join a discussion on any sporting topic.

Profiles: Once you've registered you can also choose to build a profile. Find out more about people on the boards or just browse and make friends.

Guides and rules

Please read the house rules before you get started. Or just click for user guides to help you on your way