The data protection laws are changing and that’s great news for you. It means you now have more control over your personal information. It also means businesses must be clearer on how they collect and use your information. So, to put you in the picture, here’s a quick heads up on The General Data Protection Regulation, or GDPR for short.
What is GDPR? What is GDPR?
GDPR is a new law on data protection and privacy that gives control over your personal information back to you. And although it’s a European law, it’ll still apply after Brexit. If you want to find out more about the detail of GDPR the Information Commissioner’s Office (ICO) website is a good source, you can find that here.
How and when we collected your information? How and when we collected your information?
Your info helped us do things like tell you about programmes, services and offers we think you’ll love. We collected your details in the following ways:
· When you applied for or bought something from us.
· When you talked to us on the phone, by email, or via electronic messaging (such as SMS, MMS or live chat tools), or when you wrote to us or visited us in our retail stores.
· If you filled in a questionnaire.
· When you used our products and services.
· When you visited our website.
Sometimes, to help us make our service even better, we may supplement this information with data from third parties.
Why we collected your information and how we use it? Why we collected your information and how we use it?
It’s no biggie – your information simply went towards bringing you a better service, like showing you new products, speeding up your orders and giving you access to online services.
Who we share your information with? Who we share your information with?
How long will we keep your information? How long will we keep your information?
We’ll only keep your information for as long as necessary (but no longer than we have to). Just in case you need to access records or there is a dispute to resolve.
Your data rights Your data rights
Virgin Media and GDPR Virgin Media and GDPR