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Reschedule technician

Before you get in touch, did you know you can reschedule a technician appointment online?

You can reschedule your technician appointment and a whole lot more, by signing into your My Virgin Media account.

Chat is open Monday to Saturday, 8am until 8pm

Call 150 from your Virgin Media phone or mobile, or call
0345 454 1111 * from any other phone

Monday to Sunday, 8am until 10pm

For our Text relay service just call 18001 0800 052 2164

You can also contact us through a sign language interpreter

*For call costs to our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Calls from other networks and mobile may vary.