Contact us

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Thinking of leaving us?

We’d hate to see you go. Check out the options below to see how we can help.

Want to change your package? Chat with one of our helpful and friendly online agents.

Chat is open Monday to Saturday, 8am until 8pm

    

Give us a call

Call 150 from your Virgin Media phone or mobile, or call
0345 454 1111 * from any other phone

Monday to Sunday, 8am until 10pm

For our Text relay service just call 18001 0800 052 2164

You can also contact us through a sign language interpreter

*For call costs to our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Calls from other networks and mobile may vary.

Want to change your plan? Chat with one of our helpful and friendly online agents.

Chat is open Monday to Saturday, 8am until 8pm

    

Give us a call

Call 789 from your Virgin Media phone or mobile, or call
0345 600 0789 * from any other phone

Monday to Sunday, 8am until 10pm

For our Text relay service just call 18001 0800 052 2164

You can also contact us through a sign language interpreter

*For call costs to our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Calls from other networks and mobile may vary.