Upgrades and offers


Which of your services are you looking to upgrade?

Boost your package online

Your personalised offers and incredible package upgrades are available to view online. Just sign in below to see them.

  


Fastest ways to get in touch

Text one of our agents for free*

Send your message to 0753 305 1809

Monday to Friday, 8am until 7pm

*Please note, texts are only free for Virgin Mobile customers
 

       

Chat with our online agents 

Monday to Saturday, 8am until 8pm

       


Call 150 from your Virgin Media phone or mobile, or
call 0345 454 1111 * from any other phone

Monday to Friday, 8am until 9pm

Saturday, 8am until 8pm and Sunday 8am until 6pm

For our text relay service call us free on 18001 0800 052 2164

You can also contact us through a sign language interpreter. Open 7 days a week, 8am until midnight.

*For call costs to our team from a Virgin Media home phone, visit our Call costs page. Calls from other networks and mobile may vary.

       

Mobile upgrade

Give your mobile life a boost with a tasty upgrade and treat yourself to one of our offers. Just head over to our deals to see what’s in store.

  


Fastest way to get in touch

Chat with our online agents

Monday to Saturday, 8am until 8pm

   


Call 0800 064 3820 * from any phone

Monday to Sunday, 8am until 10pm

For our text relay service call us free on 18001 0800 052 2164

You can also contact us through a sign language interpreter. Open 7 days a week, 8am until midnight.

*For call costs to our team from a Virgin Media home phone, visit our Call costs page. Calls from other networks and mobile may vary.