Three customers on board with Virgin Media WiFi on London Underground

17th July 2014

  • Three customers can enjoy WiFi on the Tube at no extra cost
  • Every mobile operator now signed up for WiFi with Virgin Media
  • Virgin Media to connect seven more Tube stations next week

Virgin Media has welcomed Three on board as the latest wholesale partner for its WiFi on London Underground service. By the end of July, Three customers will be able to enjoy full access to Virgin Media WiFi at over 1371 Tube stations for no extra cost, enabling them to check their emails, look up journey times, keep up with the latest news and stay in touch with friends and family whilst underground.

The deal means every UK mobile operator2 is now a wholesale partner for Virgin Media’s WiFi service and the vast majority3 of Tube passengers can get online throughout ticket halls, down the escalators and on platforms in connected stations.

The total number of London Underground stations enabled with WiFi is also set to jump to 144 next week when Virgin Media brings another seven4 stations online, including Edgware Road and Ealing Broadway.

Joe Lathan, director of broadband at Virgin Media said: “With every network operator now on board with Virgin Media WiFi on London Underground, it is great to know we are keeping people on the Tube connected at no extra cost. Our unique fibre optic network has enabled us to bring connectivity to even the deepest Tube stations and we’re looking forward to getting even more parts of the capital online next week.”

Danny Dixon, director of customer strategy, Three said: “Giving our customers access to free WiFi on the London underground is another step towards them being able to enjoy the benefits of being connected no matter where they are. Our customers will also have the added benefit of being able to use our new Three InTouch app, which means they will be able to surf the web, as well as make and receive calls and texts when they are in Wi-Fi enabled London tube stations.”

Gareth Powell, London Underground’s Director of Strategy and Service Development for London Underground, said: “WiFi on the Tube is one of many ways we’re improving our customers’ journeys and the service has moved from strength to strength since it launched in time for the London 2012 Olympic Games.  We’re delighted that another mobile operator is on board because it means more of our customers benefit from live travel information, news and social media throughout the majority of our stations.”

All Tube passengers can keep up-to-date with TfL travel information and top notch London entertainment and news for free through Virgin Media’s WiFi portal. Virgin Media also offers a Pay As You Go service with daily, weekly and monthly passes5, giving Tube passengers a range of options about how to get online underground.

Notes to editors

1 137 London Underground stations are already WiFi enabled. To keep up-to-date with the roll-out, please visit or

2 More information can be found at: and

3 Virgin Media broadband and mobile subscribers, Three, O2, EE and Vodafone customers represent approximately 95% of consumers in Greater London

4 The seven stations coming online on 29th July are:

  • Shepherds Bush
  • Edgware Road (Bakerloo line)
  • Hammersmith (Hammersmith & City)
  • West Brompton
  • Harrow on the Hill
  • Bow Road
  • Ealing Broadway

Bank is the deepest Tube station in central London at 41.4 metres and Hampstead is the deepest in greater London at 58.5 metres:

5 Details of Virgin Media’s WiFi Passes are as follows:

  • Daily – £2
  • Weekly – £5
  • Two Month Special – £15

About Virgin Media

Virgin Media offers four multi award-winning services across the UK and Ireland: broadband, TV, mobile phone and landline.

The company’s dedicated, ultrafast network delivers the fastest widely available broadband speeds to homes and businesses. And we’re expanding this through our £3bn Project Lightning programme, which will reach 17 million premises.

Our interactive TV service brings live programmes, thousands of hours of on-demand programming and the best apps and games in a set-top box, as well as on-the-go for tablets and smartphones.

We launched the world’s first virtual mobile network, offering fantastic value and services to customers. We are also one of the largest fixed-line home phone providers in the UK and Ireland.

Through Virgin Media Business we support entrepreneurs, businesses and the public sector, delivering the fastest widely available broadband speeds and tailor-made services.

Virgin Media is part of Liberty Global, the world’s largest international cable company. Together Virgin Media and Liberty Global serve 27 million customers across 14 countries.