The easiest way to stay on top of your bills is by setting up a Direct Debit. This means that your payments will leave your account on a monthly basis automatically. You can set up a Direct Debit by logging in, or signing up, to your My Virgin Media account.
You can also easily make a one-off card payment online without setting up a Direct Debit.
Your My Virgin Media account is the fastest and easiest way to make a payment and manage your bills. Just sign in to My Virgin Media account.
To make your credit or debit card payment online through your My Virgin Media account:
You can call our dedicated payment service on 0800 064 3777.
Just make sure you have your Account number and Area reference number to hand. You can find these details at the top right hand corner of your bill.
When you make a card payment through our dedicated payment service, we’ll store your details to make it even quicker and easier next time round and it's available to use 24/7.
Remember, Paying for Broadband, TV and Phone by Direct Debit is by far the easiest and most hassle-free way to pay for your Virgin Media services. It’s really easy to set up, too. Simply register or sign in to your account.
If good old fashioned cash suits you best, there are two easy ways to pay using a paper bill:
Want to pay your bill by cheque? Fill in a payment slip from your paper bill, and take it along with your cheque to your bank. Or you can send the cheque and payment slip straight to us at:
Virgin Media Payments Ltd PO Box 4014 Worthing Sussex BN13 1WE
You can pay your bill using your internet or phone banking service by using the following details:
NOTE: If you're using internet banking, you may have to first select "VirginMedia (1)" as the company to pay.