How do I set up MAC address filtering on the Virgin Media Hub?


Check out our guide to learn about Virgin Media MAC filtering and find out how to set up MAC filters on your network.

What is MAC address filtering?

MAC address filtering is a security measure you can implement on your broadband router to limit devices that can access your network. MAC stands for Media Access Control. A MAC address is a unique 12-character address made of both letters ad numbers that identifies a device, like a laptop or computer.

When you set up a MAC address filter on your network, you give your wireless network a set list of specific MAC addresses that can access your network or a list of MAC addresses that you want to block, preventing foreign or unwanted devices from accessing your home network.

How do I set up MAC filtering on Hub 3 or 4?

  1. Enter 192.168.0.1 into the address bar of your browser to access your settings menu. You may need to log in to access this menu with an admin username and password.
  2. Select Advanced Settings from the menu
  3. Select Security then MAC Filtering
  4. In the section Add filter rule, enter a name to describe your device in the Device Name field
  5. Enter the MAC addresses into the MAC Address field, then select Add filter rule

How do I set up MAC filtering on Super Hub 1, 2 or 2ac?

  1. Enter 192.168.0.1 into the address bar of your browser to access your settings menu. You may need to log in to access this menu with an admin username and password.
  2. Select Advanced Settings from the menu
  3. Select Security then MAC Filtering
  4. In the Add Device section, enter details of the device(s) you want to block
  5. Enter a name to describe your device in the Device Name field
  6. Enter the MAC addresses in the MAC Address fields, select Add Device then select Apply

How do I find my MAC address?

Many devices will have the MAC address printed on the case or on the packaging. Look for an address made from six pairs of letters and numbers shown in the format of XX:XX:XX:XX:XX:XX: or XX-XX-XX-XX-XX-XX.

If for any reason you can’t find the MAC address on the packaging or case, there are other ways to find it.

How do I remove a MAC filter from my Wi-Fi?

If you accidentally block a device that you wish to use on your network, you can use a separate device with network access to change the settings. Simply follow the previous steps to get to the MAC Filtering menu in your browser. From here you can edit your filters and either add or remove a device.

Alternatively, you can reset your Virgin Media Hub which will remove all MAC filters.

FAQs

Has this helped?