How to connect using WPS


WPS allows you to make a WiFi connection to the Hub without needing to know the network name or password. It enables devices to connect easily to the router and stands for WiFi Protected Setup.

Using a PIN to add a WPS client with a Hub 3 or Hub 4

  1. Access the settings page by entering the web address shown on the Hub sticker. For a guide on how to do this, please see Configure Advanced Settings on your Virgin Media Hub
  2. Click Advanced settings from the menu on the left
  3. Click on Wireless then WPS
  4. Tick the Enable option next to WPS PIN
  5. Under the Add WPS client tick the option next to PIN
  6. Check the PIN of your WPS client, or follow the instructions supplied with it for generating a PIN
  7. Enter the PIN of your WPS client into the PIN box
  8. Click Add client. You may notice that the WiFi light flash green. The Hub will try for up to 2 minutes to connect the WPS client
  9. When the process is complete, the settings page should confirm that a connection was successfully made. The WiFi light on the Hub should stop blinking and go off
  10. You can now close the settings page and the WPS client software

The Hub and your device are now connected wirelessly.

Using a PIN to add a WPS client with Super Hub 1, 2 or 2ac

  1. Use the settings printed on the back of the Super Hub to access the Super Hub settings area. For a guide on how to do this, please see Configure Advanced Settings on your Virgin Media Hub
  2. Click Advanced Settings at the bottom of the screen
  3. Click WPS Settings in the Wireless section
  4. Select PIN and a new box will open on the screen
  5. Check the PIN of your WPS client, or follow the instructions supplied with it for generating a PIN
  6. Enter the PIN of your WPS client into the PIN box
  7. Click Add Client. You may notice that the Virgin Media light on the Super Hub starts to blink red and blue. The Super Hub will try for up to two minutes to connect to the WPS client
  8. When the process is complete, the settings page should confirm that a connection was successfully made. The Virgin Media light on the Super Hub 2 should stop blinking and go solid blue
  9. You can now close the settings page and the WPS client software

    The Super Hub and your computer are now connected wirelessly.

Advantages of using WPS

  • WPS automatically configures the network name (SSID) and WPA security key for the Hub and for WiFi devices that join the network
  • You do not need to know the network name and security keys or passwords to use WPS to join a WiFi network
  • No one can guess your security keys or passphrase because they are randomly generated
  • WPS uses the Extensible Authentication Protocol (EAP), which is a strong authentication protocol used in WPA2

Disadvantages of using WPS

  • This technology is fairly new, so not all WiFi equipment supports WPS
  • Ad-Hoc mode does not support WPS. Ad-hoc mode is used when WiFi devices communicate directly to each other without an access point

Considerations before using WPS

In order for WPS to work well, all of the devices that you plan to connect wirelessly to the Hub must support both the WPS and the WPA (Wi-Fi Protected Access) standards.

If some of your devices are not compatible with WPS, they will need to be connected to your WiFi network first using the standard setup procedure.

After all of the non-WPS-compatible devices have been connected, any remaining WPS-compatible devices can then be connected via one of the Push 'N' Connect techniques covered in the article Using a PIN to add a WPS client to the Virgin Media Hub.

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