Freestyle Payment Holiday

If you’re worried about the monthly repayments on your Freestyle device credit agreement, we’re here to help.

If you have a credit agreement with Virgin Media Mobile Finance, you may be able to apply for a payment holiday to help you through this difficult time.

Our FAQs below may help answer any questions you have so take a quick look. The quickest and easiest way for you to apply is to use the form provided.

When completing our form, please try to be as accurate as possible. We may need to contact you, so please provide the best number that we can contact you on.

Please let us know why you’re applying for a payment holiday.

  • If your income has been permanently impacted (i.e. this will likely extend past the next 3 months), then please select that option.
  • If you've had a temporary change to your income (i.e. your ability to maintain payments will return to normal after 3 months) then please select that option.


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