What does my TV error code mean?

If an error code has appeared on your TV screen, it means there is fault with one or more of your Virgin services, such as Broadband or your account. But don't worry, just enter the code into the box below and we'll get you some help.

Enter your TV error code

Stream box
If you have a Stream box, please read this PDF guide:
Stream box error codes

If you can't remember the error code you saw, or need help understanding it, scroll through the list below.