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How do I turn off the wireless connection on the Virgin Media Hub?
What Hub do you have?
Hub 3 or Hub 4
We recommend that you leave the default WiFi settings as they are. If you are certain that'd rather the Hub didn't broadcast its WiFi signal, you may disable it.
Follow the instructions below if you'd like to disable the Hub's broadcasting of the WiFi signal. If you change your mind, you can follow the same steps to re-enable broadcasting.
How to disable the WiFi signal
Swipe through
Before you disable the Hub's WiFi signal, make sure that your computer is connected to the Hub via the supplied Ethernet cable
Access the settings page by entering the web address shown on the Hub sticker. For a guide on how to do this, please see Configure Advanced Settings on your Virgin Media Hub
Once you have logged in click Advanced settings then Wireless and then Wireless signal.
Click the options for Disable 2.4 GHz and Disable 5 GHz.
Select Save and then close the browser window.
Any devices on your WiFi network that were connected to the Hub will now be disconnected. The Hub will be unable to accept any WiFi connections until the above process is reversed (re-tick the enable options from Step 4).
With the WiFi signal turned off, the Hub will be able to accept connections only from devices that are physically attached via an Ethernet cable to any of the four Ethernet ports on the rear of the Hub.
How to disable the WiFi signal
Swipe through
Before you disable the Super Hub's WiFi signal, make sure that your computer is connected to the Super Hub via the supplied Ethernet cable
Access the settings page; Enter 192.168.0.1 into the address bar of your browser, the settings page will then load
Select Wireless Network Settings
At the top of the screen select Wireless Band Settings, then select the boxes next to the 2.4GHz and 5GHz WiFi bands to disable them
Select Save and then close the browser window
Any devices on your WiFi network that were connected to the Super Hub will now be disconnected. The Super Hub will be unable to accept any WiFi connections until the above process is reversed (re-tick the boxes from Step 4).
With the WiFi signal turned off, the Super Hub will be able to accept connections only from devices that are physically attached via an Ethernet cable to any of the four Ethernet ports on the rear of the Super Hub.
Super Hub 1
We recommend that you leave the default WiFi settings for the Super Hub 1 as they are. If you are certain that you do not wish to make a WiFi connection to the Super Hub 1, you may decide to turn off the WiFi signal. In this case, you would be able to connect the Super Hub 1 to your computer only by using the supplied Ethernet cable.
Follow the instructions below if you wish to disable the Super Hub 1's WiFi signal. If you change your mind, you can follow the same steps to re-enable the WiFi signal.
How to disable the WiFi signal
Swipe through
Before you disable the Super Hub 1's WiFi signal, make sure that your computer is connected to the Super Hub 1 via the supplied Ethernet cable
The easiest way to turn off the WiFi signal is by using the Virgin Media button on the front of the Super Hub 1. Press and hold the button for 6 seconds
You should now see that the WiFi light on the side panel of the Super Hub 1 is turned off. This confirms that the WiFi signal has been disabled.
The Super Hub 1 will be unable to accept any WiFi connections, only devices that are physically attached via an Ethernet cable to any of the four Ethernet ports on the rear will be able to connect to the Super Hub 1.
To disable the router features on the Super Hub 1 completely and use the device as a normal cable modem only, please see Modem mode on the Virgin Media Hub.
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