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How do I set up MAC filtering on the Virgin Media Hub?

Which Hub do you have?

  

   

Hub 3

Every device that could be connected to your network has its own Media Access Control (MAC) address, and it’s this information that can be used to prevent specific devices from gaining access to your network.

Setting up MAC filtering on the Hub 3

Before following the below steps please enter 192.168.0.1 into the address bar of your browser.

Mobile/Desktop only wrapper - from Extra small breakpoint - to Small breakpoint

Swipe through

Step 1


Select Advanced Settings from the menu

 

Step 2


Select Security, then select MAC Filtering

 

Step 3


In Add filter rule, enter a name to describe your device in the Device Name field

Step 4


Enter the MAC address in pairs in the MAC Address fields, then select Add filter rule


Note:
if you accidentally block a device that you wish to use on the network, you would need to remove the block either by using an alternative, attached device to change the settings on the above screen or by Resetting your Virgin Media Hub, which removes all MAC filters.

   

Super Hub 1, 2 or 2ac

Every device that could be connected to your network has its own Media Access Control (MAC) address, and it’s this information that can be used to prevent specific devices from gaining access to your network. Many devices have their MAC address printed on the case or on the packaging (look for six pairs of letters and numbers).

Setting up MAC filtering on the Super Hub

Before following the below steps please enter 192.168.0.1 into the address bar of your browser.

Mobile/Desktop only wrapper - from Extra small breakpoint - to Small breakpoint

Swipe through

Step 1


Select Advanced Settings then Security then MAC Filtering

 

Step 2


In Add Device section, enter details of device(s) you want to block

 

Step 3


Enter a name to describe your device in the Device Name field

 

Step 4
Mobile/Desktop only wrapper - from Small breakpoint - to No limit breakpoint


Enter the MAC address in pairs in the MAC Address fields and select Add Device then select Apply

Mobile/Desktop only wrapper - from Extra small breakpoint - to Small breakpoint


Enter the MAC address in pairs in the MAC Address fields and select Add Device then select Apply


More on MAC filtering

Devices that appear in the Attached Devices section are those that are allowed to access your network.

If you can’t find the MAC address of the device you wish to block, one way to block that device is to connect it to the Super Hub (either via Ethernet cable or via WiFi) and then look for it in the Trusted Devices list. You could then click the radio button next to the device in order to capture its MAC address, and then add a MAC filter for that address.

To give you additional control, options are provided to specify on which days and even at which times of day you would like the blocks to apply. For example, you may wish to block certain devices only during the weekends or perhaps on every weekday evening.

Note: if you accidentally block a device that you wish to use on the network, you would need to remove the block either by using an alternative, attached device to change the settings on the above screen or by Resetting your Virgin Media Hub, which removes all MAC filters.

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