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Make a payment

Pay online by signing in to My Virgin Media

Your My Virgin Media account is the fastest and easiest way to make a payment and manage your bills. Just sign in below to get to the payment page right away.

If you’re not set up yet, register for My Virgin Media now to get started.

Or make a one-off payment without signing in

It’s always easiest to sign in to My Virgin Media to pay your bills. But if you need to, you can make a one-off payment instead.

You'll need to have these handy:

  • 12 digit payment reference*
  • Area reference
  • Account holder’s last name
  • Email address
  • Debit or credit card

*Your payment reference is a 12 digit number, and the first part of it includes your nine digit account number. You’ll find it on the reverse of your bill if you receive your bill through the post.