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Download the Virgin Media Connect app

Test your WiFi performance, scan for blackspots and speak to our team of trained agents to help solve any trickier WiFi issues all with the Virgin Media Connect app.

Meet our new WiFighters

Get our most reliable WiFi around the home with all-new blackspot-busting Intelligent WiFi Pods.

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Check your speed

In just two simple steps, the SamKnows RealSpeed test gives you the full picture of Virgin Media’s broadband performance. It shows the speed flying into the Hub and to your device – removing any interference along the way. That means you can get to know your in-home network inside out and make any tweaks to improve it.

Our top tip for a true test result? Try not to use your broadband service while you’re running the test.

Ask our awesome community

Join over half a million of members to access a wealth of hints and tips, chat with our friendly team and customers, or take part in live interactive forums.

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