Can I upgrade my Virgin Mobile account early?
Even if you’re still under contract, you can upgrade your phone by paying off your outstanding contract balance in full or using the value of your handset to help pay off the remaining cost of your contract. You can check to see how much your phone's worth on our dedicated Virgin Mobile Recycling page or you can call us on 0345 045 0130 to get it valued.
Once you know how much you'll get for your old phone, you can choose your new phone and upgrade to a new 24 or 36 month contract. When we send out your new phone, we'll also send you packaging for you to post your old phone back to us, free of charge. Job done!
Head over to our Trade Up page for more details and FAQs
If you don't want a new phone but fancy changing your airtime plan, head over to our Upgrades page here.