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How do I register for a Virgin Mobile account?

Registering for Your Account is super simple and means you can do awesome things like manage your mobile bills and change your plan.


How to register

Mobile/Desktop only wrapper - from Extra small breakpoint - to Small breakpoint

Swipe through

Step 1
Step 2

Enter mobile number and select Continue

Step 3

A code will be sent to your mobile, enter this code now

Step 4

Confirm your details and security answer

Step 5

Enter an email address and a new password then you’re all done! A confirmation email will be sent to you

Note: Just so you know, this code which is sent to your mobile is case sensitive so be careful when you enter it.

Other ways to get help


    Service status

  • Run tests on your kit
  • Identify network outages
  • Book an engineer

     Check service status

 


   Guided support

  • Browse help articles
  • Easy to follow videos
  • Step by step guides

     Get help

 


    My Virgin Media

  • Make a payment
  • Track your orders
  • Check service status

    Sign in

 


    Mobile Your Account

  • View mobile bills
  • Change your plan
  • Check balance

     Mobile Sign in