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How do I back up my mobile phone?

It’s important to back up your phone regularly so if you lose or damage it, all of your important documents, emails, photos and more can be recovered. It also makes things easier when you change your handset.

You can do this manually by using an external hard drive, such as a USB stick or connecting your phone to a PC through a USB cable and saving your data straight to your computer.

Most smart phones have a step during set up (when you turn the phone on for the first time) prompting you to set up backup storage for the device so you may have already done this. If you skipped the step, it’s easy to do. The steps vary slightly depending on the operating system you’re using, although all operating systems offer some variation of cloud storage as an alternative to a hard drive. See below for more details.

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