What are Virgin Mobile's roaming costs and coverage?
Off on your travels? Stay in touch whether you’re by the pool or on the slopes. Our charges are easy to understand and have no hidden extras.
Just so you know; if you joined Virgin Mobile after December 2017, or if you’ve swapped your SIM since that date, there are a few places outside the EU where you can’t roam. These are:
Chile, Ethiopia, Falkland Islands, Guam, Namibia, Northern Mariana Islands, Paraguay, Solomon Islands, Somalia, Swaziland, Timor-Leste, Turkmenistan, Vanuatu and Venezuela.
Choose your destination
Europe (Roam like Home)
Channel Islands (Jersey, Guernsey) Isle of Man Channel Islands (Jersey, Guernsey) Isle of Man
USA, Canada, Australia & New Zealand USA, Canada, Australia & New Zealand
Turkey, Switzerland Turkey, Switzerland
Rest of world Rest of world
Setting up and Roaming
If you’re planning a trip abroad and want to use your phone while you’re away, you'll need to make sure you're all set up. To do this, log into Your Account, go to Plans and devices then select the Manage services tab. From there scroll down to Going Abroad and turn the slider to ON. It can take up to 24 hours for your roaming settings to be updated, and then you’re good to go!