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How do I track and manage my data usage?

Running out of data can be frustrating, we know. So we've put together some great tips to help you stay in control of your allowance.

You can use the Virgin Mobile app to check your allowance and track your data usage.

It’s available to download right now from the App Store for iOS devices and Google Play for Android™.

Think you’re close to hitting your monthly data allowance? You can buy Data Add-Ons in the app. It’s a great way to make sure you don’t go over your allowance, which might mean extra charges.

When you’re connected to WiFi, you could be saving your mobile data for when you really need it.

The Virgin Mobile Connect app automatically connects you to our WiFi hotspots when you’re out and about. With 3.5 million+ UK hotspots and 10 million+ worldwide, you’ll rarely be without speedy WiFi. You can connect to half of all public WiFi hotspots in the UK, in pubs, bars and other places on the UK high street, major airports and in over 250 London Underground stations and in all Glasgow Subway stations.

Plus, you can stay in control and check your mobile data allowance to see exactly what you’re using.

You can download it from the App Store for iOS devices or Google Play for Android™, then follow the instructions in the app to get set up.

All Virgin Mobile 4G customers benefit from data rollover and data-free WhatsApp, Facebook Messenger and Twitter as standard, so you can stretch your data further without leftover data going to waste.

Our flexible plans also allow you to change your 4G plan every 30 days, so whether you want more data or fewer minutes, you can tailor your plan to suit your needs.

Head over to our device support page  if you want advice about data management tailored to your specific phone. This can include information around;

  • Checking your data usage
  • Data usage tracking apps
  • Restricting background data usage
  • Enabling tools to help manage your data usage, like WiFi assist

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