Trade in or recycle your old mobile phone

Last updated: January 23, 2018

Do the right thing with your old mobile. Recycle or trade it in for a tidy little reward

It's easy to forget your old mobile when you get a new one. It's probably why so many of us have a drawer full of them. But with Virgin Media, it's really easy to turn those old mobiles into cash – and do something good for the environment while you're at it.

We call it Virgin Media Recycle – and it's available to anyone whether you're a customer or not.

Virgin Media Recycle makes recycling old mobiles easy. Just go to our website, enter your details and tell us about the condition of your mobile to get a competitive, fair price in no time.

We promise to pay exactly the amount we've quoted (just as long as the phone is the make and model you've registered online, and the condition of the phone is as you've described). And when your phone gets here, we'll break it down and recycle it, or refurbish it and pass it on for use elsewhere. Better yet, we'll donate £1 to Scope for every phone we recycle – helping to support people with disabilities and their families.

Here's how it works step by step:

  1. We'll give you a quote valid for 7 days, and if you're happy with it we'll send you a Freepost bag
  2. You remove your SIM and/or memory card, delete all your data and post it to us
  3. When we receive your phone, we'll check its condition and process your payment within 2 working days

We'll keep you in the loop by sending you a text message when we receive your phone and another when your money is in your account. Or if you're feeling extra generous, you can choose to donate your cash reward to Scope.



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