How to watch on demand and catch-up TV

Don’t let the TV guide run the show. Our TV service has evolved – and it’s now easier than ever to find the telly you love.

Manage your TV via our app

Manage recordings and more from the palm of your hand. If you have a 360 box or Stream from Virgin Media simply download the TV Go app. Or if you have a V6 or TiVo box download the TV Control app.



How to use Virgin Media Catch Up

  1. Press the Home button on the remote and select Catch Up. Or press and hold the microphone button on the side of the remote and say, ‘Catch up.’

  2. Search the name of your show or browse channels, genres, trending programmes or everything available on Catch Up.

  3. Select what you’re in the mood to watch.

You can also catch up through the TV Guide on your Virgin TV

  1. Press Guide on the remote and select your channel.

  2. Go through the history of shows using Skip Back or Rewind – the C symbol shows you what’s available on Catch Up.

  3. Highlight the show you want and press OK to start watching.


How to watch Virgin TV box sets and Virgin movies on-demand?

From Oscar-winning smash hits to undiscovered indies – they’re all yours to rent for 48 hours. Pay per film and watch them as many times as you like over 2 days. There’s no additional monthly subscription. Follow the steps below to learn how to watch on-demand or check out our video guide on watching on-demand.

  1. Press the microphone button on the side of the remote if you have Virgin TV 360 or Stream from Virgin Media and say, ‘Box sets and movies.’ Or press Home and select Box Sets & Movies.

  2. Browse the categories and when you’ve chosen a box set, press OK > Rent > Watch Now.

  3. Choose to see it in standard definition (SD) or high definition (HD) as some box sets give you the option

To continue watching a Virgin Movie that you’ve already started, go to: Home > On Demand > Continue Watching.

Want more Virgin TV exclusives? Find out more information on our TV deals and on demand exclusives


How to watch Sky Cinema On Demand on Virgin TV

If you’ve added Sky Cinema to your TV package, you’ll have more than 500 movies to watch on 11 dedicated channels. Here’s how to browse them On Demand.

On a Virgin TV 360 box…

  1. Press the Home button on the remote and select Catch Up.

  2. Use Search or Browse** to find a film on Sky Cinema.

On a Virgin TV V6 or TiVo box…

  1. Press the Home button on the remote and select On Demand > Movies > Sky Cinema.

  2. See what’s new this week or use Search to find a film – a Sky Cinema logo in the movie description means it’s available to watch.

  3. Pick your film and press OK.

  4. Choose to watch in standard definition (SD) or high definition (HD) – some movies give you the option.

  5. Enter your PIN if asked.

You can find out more about Virgin Movies on demand.


Having problems with On Demand?

Further help on how to set up and use or to support with fixing issues with On Demand not working.


Virgin Media On Demand FAQs

Shows that aren’t live, that you can watch when you want – usually after they were broadcast – as well as some exclusives. It’s all On Demand. You can demand the newest episodes, entertaining boxsets or films you want, when you want. Rent Virgin Movies instantly. Stream the best of the BBC on iPlayer. It’s your call.

UKTV Play, SyFy, Universal, Fox, National Geographic, BBC iPlayer, ITV Hub, All4, Channel 5, Sky On Demand – just some of the channels you could have on Catch Up, depending on your TV package and Personal Picks. Our Maxit TV pack, for example, comes with Virgin TV exclusives. Browse available programs On Demand to see what you could watch next.

For a whole month’s worth of Catch Up, as well as Virgin TV Ultra HD, TNT Sports and more, shop Virgin TV 360.

Into your films? Pay-to-rent Virgin Movies On Demand and have 48 hours to watch them or demand to watch your Netflix or Sky Cinema subscriptions on your telly.

Enjoy all 11 Sky Cinema channels from £21 a month – that’s unlimited movies in high definition, including a new film premiere every day. Add Sky Cinema online now