• Help
  • Virgin TV error codes

Virgin TV error codes

If you’ve got an error code on your Virgin TV box then we’ve got the help you need.

Most common error codes

Mobile/Desktop only wrapper - from Small breakpoint - to No limit breakpoint
An image of a TV

Finding your error code 

What's the first character of your error code?

Other ways to get help

    Service status

  • Run tests on your services
  • Check for network outages
  • Book an engineer

     Check service status



  • Find help articles
  • Step-by-step guides
  • Watch help videos

     Get help


    My Virgin Media

  • Make a payment
  • Track your orders
  • Check service status

    Sign in



  • Helpful, friendly forums
  • Tips, help and advice
  • Staffed by Virgin Media

     Ask the community