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V205: Your account is not currently set up correctly

Please get in touch with a member of our helpful team

We will be able to run some further checks our end to get your TV service back up and running again


Call 150 from your Virgin Media phone or mobile, or call 0345 454 1111 * from any other phone.

Monday to Friday, 8am until 9pm

Saturday, 8am until 8pm and Sunday 8am until 6pm

For our text relay service call us free on 18001 0800 052 2164

You can also contact us through a sign language interpreter. Open 7 days a week, 8am until midnight.
 


 

*For call costs to our team from a Virgin Media home phone, visit our Call costs page. Calls from other networks and mobile may vary.


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