It looks like you are using an out of date version of your browser - due to enhanced securityrequirements protecting customers, we will no longer support this browser version as of June 2017 and you will need to update it in order to access virginmedia.com website
There seems to be an issue or some planned work going on in your area. Our engineers are on the case and will restore your service as soon as possible.
If you haven't already you can sign up to get updates from our engineers