Using Virgin TV Go on Windows 10

Last updated: May 31, 2018

When you first open the Virgin TV Go app you’ll be asked to sign in or register. See Signing in to Virgin TV Go for details on how to do this.

On the Home screen you’ll see picks of TV from Live TV and On Demand.

Most popular now will show the channels most people are watching right now on Virgin TV Go from your channels.

 

 

To customise which channels show in Virgin TV Go, see Settings on Virgin TV Go.

To watch Live TV:

  • Open the menu on the left of the Virgin TV Go app
  • Choose Live TV
  • Choose Now on TV or TV Guide

 

Now on TV shows what’s on your TV channels right now, with an image preview for each of your channels.

Once you’ve found a channel you’d like to watch, tap the show preview to start watching.

You’ll be prompted to register your device if you’ve not already done so. For more details on device registration see Registering your devices with Virgin TV Go.

See The Playback screen in Virgin TV Go for details on the On-Screen controls.

This shows your TV channels on Virgin TV Go. You can sort your view by day and choose how the channels appear.

You can also search the TV Guide for a specific channel using the ‘Search channel’ box. To search all of Virgin TV Go see Searching in Virgin TV Go.

Streaming channels only

You can choose to only see those channels that are available to watch using Virgin TV Go, rather than via another app. To do this:

  1. Click the settings icon on the right
  2. Select Streaming channels only
Personalise line-up

You can choose which channels appear in Virgin TV Go and in which order. For more details see Settings on Virgin TV Go.

Once you’ve chosen your TV Guide view, you can choose the day that the TV Guide shows by using the drop down. You can see up to 7 days in advance.

Show Information

Once you’ve found a channel you’d like to watch, tap a show title for more information on your chosen show.

Watch Now

If the show you’ve chosen is available to watch now, tap Watch to start your show.

You’ll be prompted to register your device if you’ve not already done so. For more details on device registration see Registering your devices with Virgin TV Go.

See The Playback screen in Virgin TV Go for details on the On-Screen controls.

 

In each On Demand category you’ll see the shows available. As part of the show tile you’ll be able to see how many episodes are available via Virgin TV Go.

To watch On Demand:

  • Select a show tile from the Home screen categories

Or

  • Open the menu on the left of the app
  • Choose On Demand
  • Choose a show from the On Demand categories

 

When you choose an On Demand show to watch you’ll see the show information page. This will show details of your show, and how many episodes are available to watch.

Once you’ve selected the show episode you want to watch, click the play icon on the show image. Tap on the icon to start watching.

You’ll be prompted to register your device if you’ve not already done so. For more details on device registration see Registering your devices with Virgin TV Go.

See The Playback screen in Virgin TV Go for details on the On-Screen controls.

Finding shows to watch from On Demand couldn’t be simpler. You can find shows via the On Demand categories or search Virgin TV Go.

See Searching in Virgin TV Go for details on how to search Virgin TV Go.

If you’ve found an On Demand show that you want to watch, but want to save it to watch it later, you can do so via the Saved folder.

Continue Watching

Once you’ve watched an On Demand show for 3 minutes or more, your show will be saved automatically to Continue Watching in the Saved folder.

When you want to watch your show, just:

  1. Open the menu on the left of the app
  2. Select the Saved folder
  3. Select Continue Watching

You can then pick the saved show you wish to carry on watching.

Watchlist

If you’ve not started watching a show, but have found something you’d like to watch later, saving it to your Watchlist will keep track of your show.

Your Watchlist is synchronised across all devices that you’ve signed into.

To do this:

  1. Find the show you want to save
  2. Click on the + icon under the show details
  3. Your show will be saved to the Saved folder

When you want to watch your episode, just:

  1. Open the menu on the left of the app
  2. Select the Saved folder
  3. Select Watchlist

Your saved On Demand shows will be shown.

To remove a saved show:

  1. Select EDIT
  2. Select the show you wish to remove, or tap Select All to remove all shows from your Watchlist
  3. Select DELETE to remove the shows from your Watchlist


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