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Order a new remote

You can now order a new V6 or TiVo remote online! Simply sign in to My Virgin Media to choose which TV box you have and a new remote will be delivered to you within 3-5 working days.

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Control App
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Control App

Download the Virgin Media TV Control app

Control App

The Virgin Media TV Control app allows you to manage the Virgin TV box* from your device.

Use the app to change channel, find out more about what you’re watching, plus pause, rewind and fast forward TV too. You can even stream your recordings to a mobile or tablet over WiFi around the home.

Still need a hand? get in touch with our team.


*TiVo box must be connected to your Hub with an Ethernet cable for the app to work.