Check your connections

Mobile/Desktop only wrapper - from Extra small breakpoint - to Small breakpoint

Swipe through

Hub connect

1. Make sure the power supply is firmly connected and that the Hub is switched on.

Wall socket

2. Make sure the white cable is tightly connected into the Virgin Media wall socket.

Hub connect

3. Make sure the white cable is tightly connected to your splitter and the back of the Hub.

Turn the Hub off and on again. It can take 5 to 10 minutes to fully reboot.