My TiVo boxes

You can select the Virgin TV V6 or TiVo box you want to manage, set a default box if you have more than one, or even choose your own name for your Virgin TV V6 or TiVo box.

The default name given to your Virgin TV V6 or TiVo box is a 4 digit number which you'll see listed under 'Box Name'. To find out what it is:

  1. Use the remote to go to Home > Help & Settings > System Info, then System Info again
  2. Find the TiVo Service Number (TSN); the last 4 digits of this are individual to each TiVo box
  3. You should see these in the Box Name list on your computer screen

 

Renaming your Virgin TV V6 or TiVo box

To give your Virgin TV V6 or TiVo box a friendlier nickname:

  1. Go to virgintvgo.virginmedia.com and sign in
  2. Select Manage My TiVo
  3. Select the Change button next to the TiVo box you want to rename
  4. Under Box Name replace the long string of characters with the name you want to use for the box, such as ‘lounge’, ‘kitchen’ or even ‘Louise’
  5. Select Save changes. It may take a few minutes for the new name to be shown on the TiVo box and on your computer screen

You can also do this using your Virgin TV V6 or TiVo box as well. To do this, using the remote, press Home > Settings > Devices > Name this TiVo box, then follow the onscreen instructions.

 

What do the options mean?

My Shows - Find programmes, series or films you have recorded, find more information or delete an episode. Like on your Virgin TV V6 or TiVo box, recordings are organised into folders so different episodes of the same show are grouped together. Sort your shows by date recorded or title to find what you want.

My Planned recordings – See shows you’ve set to record and change the recording options.

My Series links – See Series Links you’ve set to record and or change the recording options.

My WishLists™ – See your WishLists™, change recording options or delete your WishLists™ for a person or a programme.

My Thumbs - Rating shows with your likes or dislikes helps your Virgin TV V6 or TiVo box make even better recommendations for you. See what you’ve given the thumbs up or thumbs down to, make changes or delete them. If you want to add new Thumbs you can do this for shows in the TV Guide.

Copy TiVo Settings - If your Virgin TV V6 or TiVo box has been swapped for a new one or you have taken an extra TiVo box, you can copy some settings to the new box when it’s on the same account. This needs to be done within 14 days of getting your new Virgin TV V6 or TiVo box, after that your original settings won’t be available. The settings you can copy are Series Link+, Thumb ratings and Auto record WishLists™.